FAQ's

About Our Products

1. What types of PPE products do you manufacture?

We specialize in:

  • Safety Shoes & PVC Rain Boots (CE EN ISO 20345:2022, ASTM F2413-18 certified)

  • Workwear & Protective Gear: Safety gloves, helmets, dust masks, goggles, raincoats, reflective vests, and ear muffs.

2. Are your products certified?

Yes! Our factory is ISO 9001:2015 certified, and key products meet:

  • CE EN ISO 20345:2022 (Safety footwear)

  • ASTM F2413-18 (U.S. safety standards)

  • Other international standards upon request.

3. Do you offer customization (OEM/ODM)?

Absolutely! We provide custom designs, logos, and specifications for bulk orders. Contact us with your requirements.

Orders & Shipping

4. What’s the minimum order quantity (MOQ)?

MOQ varies by product (typically 500–1,000 pairs for footwear, lower for accessories). Contact us for details.

5. How long is production time?

  • Standard orders: 15–30 days after confirmation.

  • Custom orders: 30–45 days (depending on complexity).

6. Do you ship globally? What are the costs?

Yes! We ship worldwide via air, sea, or express. Costs depend on order volume and destination. We’ll provide a quote.

Quality & Compliance

7. How do you ensure product quality?

  • Strict QC checks at every production stage.

  • Third-party testing for certifications.

  • Compliance with EU, U.S., and OSHA standards.

8. Can you provide test reports or certificates?

Yes! We supply CE certificates, test reports, and compliance documentation with orders.

Company & Support

9. How long has your company been in business?

Our parent company, Heilongjiang Safer Co., Ltd, has over 21 years of experience in PPE manufacturing.

10. How can I contact your sales team?

📧 Email: bxz06336669@outlook.com
🌐 Website: www.luyiqi617.com
Response within 24 hours!